Every year more complaints are filed against home remodeling contractors than almost any other industry.  According to the Florida Department of Business and Professional Regulations, last year alone, 2,895 complaints were filed against Florida contractors. That’s why we’ve created the Customer Bill of Rights for all our remodeling customers.  Our Customer Bill of Rights sets the standards for the kitchen and bathroom remodeling industry and let’s you the customer know what to expect.

At Accutech Restoration & Remodeling, we recognize that our customers have the following rights:

Customer Service

• You have a right to expect your remodeling company to guide you through the many design options, with no sales pressure, so you can make the best possible choice.

• You have a right to expect a dedicated, start to finish project manager to seamlessly coordinate every phase of your remodeling project.

• You have a right to expect complete written estimates, so that there are no surprises and no hidden charges.

• You have a right to expect that all work will be completed to your satisfaction.

• You have a right to expect that our workers will posses the required communication skills to address your questions and concerns.

Professional Conduct

• You have a right to be treated in a friendly, courteous and respectful manner.

• You have a right to expect that our workers will respect your personal property, including telephones, bathrooms and parking spaces.

• You have a right to expect our workers will adhere to a strict code of conduct that includes no smoking, no drinking, no foul language and no horseplay.

• You have a right to expect that our workers will do everything they can to control the noise level during your remodeling project.

• You have a right to expect that all our workers and subcontractors will show up at a reasonable hour and put in a full days work.

Job Standards

• You have a right to expect that all our workers will have a neat and clean appearance.

• You have a right to expect that our company and our subcontractors will carry both workman’s compensation and general liability insurance.

• You have a right to expect that we will control remodeling dust and indoor air pollutants during the messy demolition phase of your project and clean up our mess at the end of the day when the work is done.

• You have a right to expect that we will finish your job on time and on budget.